Location: Miami, FL
Job Type: Full-time
Schedule: 8-hour shifts, Weekends as needed
Benefits: Health insurance, Paid time off

We are looking for a Bakery Franchise Support Representative to provide business development support, customer service, and operational guidance to franchisees. This role is ideal for individuals with expertise in franchise operations, staff training, and food service management.

Key Responsibilities:

• Manage franchise support framework, including training programs.
• Assist with franchise partner onboarding and ongoing support.
• Oversee operations help desk for franchise inquiries.
• Coordinate franchise events and operational meetings.

Qualifications & Skills:

• Bachelor’s degree required.
• 3+ years of customer service, staff training, or food service experience.
• Strong problem-solving and business development skills.
• Bilingual in English and Spanish preferred.