Location: Fort Lauderdale, FL 33308

Job Overview:
We are seeking a dynamic and experienced Assistant General Manager to join our team. The ideal candidate will have a strong background in hotel operations, including food and beverage management, with a focus on guest satisfaction, team leadership, and operational efficiency. This is an exciting opportunity for a strategic leader to contribute to the revitalization of an upscale hotel and restaurant, ensuring a high standard of service and fostering a positive guest experience.

Key Responsibilities:

• Leadership & Operations: Support the General Manager in overseeing day-to-day hotel operations, guiding department heads, and ensuring smooth and efficient hotel functioning.
• Guest Relations: Handle guest complaints, concerns, and feedback promptly, ensuring a high standard of service and satisfaction across all areas of the hotel.
• Food & Beverage Management: Play a key role in reopening and managing the hotel’s food and beverage operations, including the restaurant, café, and pool bar.
• Quality Control & Safety: Conduct regular property inspections to maintain cleanliness, safety, and proper maintenance. Ensure all operational standards are met.
• Revenue Generation & Sales: Collaborate with the leadership team to support sales efforts, meet revenue goals, and engage with clients during evening events or sales calls.
• Team Development: Foster a positive work environment and culture of open communication. Assist in hiring, training, and developing both managerial and hourly staff.
• Operational Strategy: Assist in the creation and implementation of policies and procedures, as well as inventory management and financial reporting.
• Manager On Duty (MOD): Take on MOD duties, ensuring visibility during peak hours, greeting guests, and offering assistance when needed.

Qualifications:

• At least 5 years of experience in hotel operations or food and beverage management.
• Proven experience in a supervisory or leadership role, preferably in a hospitality setting.
• Strong communication and leadership skills with the ability to manage a team effectively.
• Ability to work under pressure, handle stress, and meet objectives in a fast-paced environment.
• Knowledge of Mews PMS system is a plus.
• Experience with new hotel openings is a plus.
• Availability to work weekends, holidays, and flexible hours.

Skills:

• Excellent attention to detail and organizational skills.
• Passion for delivering exceptional guest experiences.
• Ability to foster teamwork and a collaborative work environment.
• Strong planning, time management, and problem-solving abilities.

Job Type: Full-time
Work Location: In-person, Fort Lauderdale, FL

To Apply:
If you are a strategic and dedicated leader with a passion for hospitality, apply today to join a team focused on delivering exceptional guest experiences and operational excellence.