Operations and Client Services Coordinator
Location: Boca Raton, FL
Job Type: Full-time
Schedule: Monday to Friday, On-call availability
Benefits: 401(k) matching, Health insurance, Vision insurance, Paid time off
We are seeking a highly organized Operations and Client Services Coordinator to manage daily business operations, client relationships, and data analysis for performance optimization. This role is ideal for individuals with experience in business administration, customer success, and project coordination.
Key Responsibilities:
- Build and maintain strong client relationships while managing key business operations.
- Oversee project workflows, deadlines, and stakeholder communication.
- Analyze customer data, key performance indicators (KPIs), and service metrics.
- Provide training, process improvement solutions, and technical support to clients.
Qualifications:
- Bachelor’s degree required in Business, Management, or related field.
- 3+ years of experience in operations management, client relations, or data analysis.
- Strong proficiency in CRM platforms, Microsoft Office, and business intelligence tools.
- Excellent communication, organizational, and leadership skills.