Office Administrator / Customer Service Manager
Location: Fort Lauderdale, FL
Job Type: Full-time
Schedule: 8-hour shifts
Benefits: 401(k) matching, Health insurance, Paid time off, On-the-job training
We are looking for a detail-oriented Office Administrator and Customer Service Manager to oversee business operations, client support, and administrative management. This role is suited for professionals with strong organizational skills, customer service experience, and expertise in data management.
Key Responsibilities:
- Manage daily office operations, including phone and email correspondence.
- Maintain records management and data entry accuracy.
- Provide customer support, resolve inquiries, and ensure client satisfaction.
- Oversee billing, invoicing, and financial reporting.
Qualifications & Skills:
- Bachelor’s degree preferred or 3+ years of experience in office administration, bookkeeping, or customer service.
- Proficiency in Microsoft Office, CRM platforms, and business management tools.
- Strong communication, multitasking, and organizational skills.
- Ability to manage customer relations and optimize business operations.